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EMERGENCY: 503-812-7578 or 503-601-9631

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Cado Mastrandrea, with the assistance of his grandfather (Bob Cerelli), responded to a request by Staff to put a mailbox slot at the Sanitary District office for payments and correspondence.

He checked it out and even though it was a bit of a stretch, it is good to go and you are invited to come by and check it out!  Thank you Cado and Bob!

2023 Consumer Confidence Water Quality Report

 

The Arch Cape Domestic Water Supply District is pleased to submit its Annual Water Quality and Consumer Confidence Report to our customers for 2023. This report is designed to inform you about the quality of the water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve and upgrade the water treatment process and to protect our water resources. We are committed to ensuring the quality of your water, and want our valued customers to be informed about their water utility.

Access Report here:  2023 Consumer Water Quality Report

READING THE QUARTERLY BILLING - Billing Cards are mailed on: March 10, June 10, September 10, December 10

Quarterly Base Rates in March include the base fee and any excess water used in Dec, Jan & Feb

Quarterly Base Rates in June include the base fee and any excess water used in Mar, Apr & May

Quarterly Base Rates in September include the base rate and any excess water used in Jun, Jul & Aug

Quarterly Base Rates in December include the base rate and any excess water used in Sep, Oct & Nov

To pay directly to Arch Cape Districts, there are 3 options [NO FEES APPLY]:

1) Personal Check - mailed to our office.

2) On-line Bill pay processed by you, through your bank.

3) An ACH Draft using the appropriate Authorization Form for Water or Sewer.

ACH WATER DISTRICT                     ACH SANITARY DISTRICT

      

To pay via the online system, UB-Pay by credit card, debit card or e-check there is a FEE of $3.00 per $100 fee; charged by the company for using their system. To register to view your accounts online, you can go to: Bill & Pay Utility and register for access using the following codes: 

Municipality Code Water is: ArchCapeORWater

Municipality Code Sanitary: ArchCapeORSewer

This registration is required to VIEW your account but DOES NOT require you to pay through the portal.   If you would like to receive email statements, please send an email to: archcapebilling@gmail.com with EMAIL STATEMENT in the subject line.

Water District:  Bills are due 30 days past the invoice date and are delinquent in 50 days and subject to service shut off.  Monthly service charge on all late bills which are 60 days past the invoice date is 2% of the outstanding balance or $5.00, whichever is greater.

Sanitary District:  Bills are due 60 days past the invoice date and are delinquent in 80 days and subject to service shut off.  Monthly service charge on all late bills which are 90 days past the invoice date is 2% of the outstanding balance or $5.00, whichever is greater.

 

Accounts are not tracked by Arch Cape site address but by account number and especially by billing invoice number.  Inclusion of the later on payments are greatly appreciated.  Checks or money orders should be made out separately to either the Arch Cape Water District or the Arch Cape Sanitary District but may be sent together in the same envelope.

Arch Cape Water & Sanitary Districts, 32065 E. Shingle Mill Lane, Arch Cape, OR  97102

The postcards will show the usage for those three months. Reach out to us if you have any questions at 800-853-8802 ext. 800 or at archcapebilling@gmail.com.

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