EMERGENCY: 503-812-7578 or 503-601-9631
Cado Mastrandrea, with the assistance of his grandfather (Bob Cerelli), responded to a request by Staff to put a mailbox slot at the Sanitary District office for payments and correspondence.
He checked it out and even though it was a bit of a stretch, it is good to go and you are invited to come by and check it out! Thank you Cado and Bob!
WHAT IS THE DEBT SURCHARGE SHOWING ON MY BILLING CARD?
Utilities run like a business and that means the utilities must generate enough revenue through user fees to cover all the costs of operating the "business". In addition to staff time, equipment maintenance, and materials and supplies needed to provide the direct services of each utility, other costs, such as debt service [loan] payments and funding for capital improvements, must also be recovered through the rates. You will see the base rate and debt service payments listed separately on your billing and listed on the Rates & Fees page under the RESOURCE tab. These fees are audited annually as part of the budget process as required by Oregon Budget Law.
2023 Consumer Confidence Water Quality Report
The Arch Cape Domestic Water Supply District is pleased to submit its Annual Water Quality and Consumer Confidence Report to our customers for 2023. This report is designed to inform you about the quality of the water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve and upgrade the water treatment process and to protect our water resources. We are committed to ensuring the quality of your water, and want our valued customers to be informed about their water utility.
Access Report here: 2023 Consumer Water Quality Report
UBMax Software: Quarterly Billings are sent: March 10th, June 10th, September 10th and December 10th. The quarterly base rates per district are pre-billed (March will bill for April, May & June) and the actual usage is post-billed (March will include December, January & February actual usage). The postcards will show the usage for those three months. Reach out to us if you have any questions at 800-853-8802 ext. 800 or at email@example.com.
To pay directly to Arch Cape Districts, there are 3 options [NO FEES APPLY]:
1) Personal Check - mailed to our office.
2) On-line Bill pay processed by you, through your bank.
3) An ACH Draft using the appropriate Authorization Form for Water or Sewer.
To pay via the online system, UB-Pay by credit card, debit card or e-check there is a FEE of $3.00 per $100 fee; charged by the company for using their system.
To register to view your accounts online, you can go to: Bill & Pay Utility and register for access using the following codes:
Municipality Code Water is: ArchCapeORWater
Municipality Code Sanitary: ArchCapeORSewer
This registration is required to VIEW your account but DOES NOT require you to pay through the portal. If you would like to receive email statements, please send an email to: firstname.lastname@example.org with EMAIL STATEMENT in the subject line.